Lunch at a pastry shop? I only see benefits with this hookup. And in Canoga Park, Pastries by Edie not only offers beautiful cakes, pastries, fresh breads, muffins, etc., but they also serve hearty, flavorful sandwiches with your choice of either potato salad or cucumber salad. Want coffee or tea with your baked work of art? No problem there—Edie’s menu also includes a classic selection of teas and coffees.
On this particular visit we were there for lunch. Our sandwiches were wonderfully prepared and cradled between soft loaves of bread which I imagine they bake on premises. The chicken and turkey were seasoned and tender, and each sandwich was built upon layers of flavor that married well. I ordered the Grilled Chicken Campagnolo that included a grilled chicken breast, roasted red peppers, provolone cheese, creamy pesto mayo and cream garlic mayo.
Sharon ordered the Turkey Panini–roasted turkey prepared with creamy pesto, sundried tomato spread, avocado, tomatoes and baby lettuce.
Cristina ordered the Chipolte Grilled Chicken Sandwich, a wonderful combination of grilled chicken, spicy chipolte spread, avocado, tomatoes and baby lettuce.
I couldn’t leave without taking home dessert and after carefully reviewing my options, I chose the White Chocolate Cheesecake. This beautiful and delicate looking dessert was prepared with a classic cheesecake base and graham cracker crust and topped with a which chocolate mousse. Absolutely sinful and delicious.
Sharon opted for the Fresh Fruit Tart. Lovely, vibrant fruit sitting atop a cross between a vanilla- infused custard and a cheesecake with a firm cookie crust. It was a feast for the eyes as well as the palate.
I picked up a Classic Cheesecake for my friend Noemi who was holding down the fort at the office. Unfortunately, the cheesecake was dry, bland and not so fresh.
For a successful pastry shop such as Edie’s and their celebrity wall of fame illustrates that fact (Michael Jackson was once a customer), I have encountered one major flaw and that’s with their customer service. The servers behind the counter appear to be friendly amongst one another, however, when interacting with customers they appear bored, uninterested and unfriendly. I wonder if their attitude is attributed to the fact that they don’t have anything to prove since they are successful? I hope that’s not the case. A pleasant, warm attitude with a smile speaks volumes and while the attitude of its servers may not be the message that owners Michel and Edie want to convey, it will make me think twice about whether or not I want to return and be a contributor to the success of their business or just simply take my business elsewhere.
Now that I’ve gotten that off my chest, if you live or work in the West Valley, stop by and have lunch or enjoy a dessert (or two) over coffee. My food experience was amazing; customer service? Not so much. Hopefully, your experience will be better.
PASTRIES BY EDIE
21608 Sherman Way
Canoga Park, California 91303